Clickseek Digital LLP (“Clickseek Digital”, “we”, “our”, “us”) operates the website clickseek.in and the AI-powered web application Glok AI (“Glok”, “Glok AI App”). We take your privacy seriously and want you to feel confident when using our services. This Privacy Policy explains how we collect, use, store, and protect your personal information across all our digital properties.

This policy applies to:

• clickseek.in (marketing website)
• Glok AI Web App (glok.ai or app.glok.ai) – including user account, authentication, AI services, business information submission, automated marketing features, and associated APIs.

This Policy does not apply to websites or services we do not own or control.

1. Information We Collect

1.1 Information Collected on clickseek.in

When you submit a contact or enquiry form on clickseek.in, we collect:

• Name
• Email address
• Mobile number
• Any additional information you voluntarily provide

We may also collect non-personally identifiable information such as IP address, device details, and cookies for analytics and website optimization.

1.2 Information Collected on the Glok AI Web App

When you sign up or use Glok AI, we collect additional information required to operate the platform:

a. Account Information

• Name
• Email address
• Phone number
• Company/Business name
• Password (encrypted; not visible to us)
• Authentication data via Supabase Auth
• Verification data from Resend (for email OTP)

b. Business Information Submitted by You

To generate websites, marketing content, and social media assets, the app may collect:

• Business category
• Address & location
• Business description
• Products/services
• Social media handles
• Images, logos, and brand assets uploaded by you

c. AI-Generated or Submitted Content

To enable AI generation features, the following may be stored:

• Prompts you enter
• AI-generated output
• Website pages created
• Social media posts
• Marketing strategies
• User preference data
• Interaction history

d. Automatically Collected Data

• IP address
• Browser details
• Device identifiers
• Login/log-out timestamp
• Usage analytics
• Cookies essential to your session

e. Third-Party Integrations

If you connect external accounts (optional):

• Facebook / Instagram Pages
• Google Business Profile
• WhatsApp Cloud API
• Other marketing integrations

We only access the data strictly required to provide the requested functionality.

2. How We Use Your Information

We may use your information for the following purposes:

2.1 For clickseek.in

• Responding to enquiries
• Providing services you requested
• Improving our marketing communication

2.2 For Glok AI Web App

• Account creation, authentication, and security
• Customizing your dashboard and user experience
• Creating websites, marketing content, social media posts using AI
• Running automated tasks, scheduling posts, creating business profiles
• Saving progress/output in Supabase
• Improving product features and performance
• Generating analytics and insights for you
• Sending transactional emails (verification, alerts, password resets)

2.3 Legal Compliance & Security

We may use your data as required:

• Under legal process
• To prevent fraud or misuse
• To protect our rights, platforms, and users

3. Sharing of Data

We do not sell your data.

We share your information only under these circumstances:

3.1 With Trusted Service Providers

To operate the platform securely:

• Supabase (database, authentication, storage)
• Resend (email verification/transactional mails)
• OpenAI, Google, Anthropic, etc. (AI content generation)
• Analytics providers (privacy-compliant)
• Payment gateways (for future paid plans)

All providers follow strict security and privacy standards.

3.2 When Required by Law

If compelled by court order, government request, or law enforcement.

3.3 Business Transfer

If Clickseek Digital LLP undergoes a merger or acquisition, data may transfer to the new entity under the same privacy commitments.

4. Cookies & Tracking Technologies

Across clickseek.in and Glok AI, cookies may be used for:

• Session authentication
• User preferences
• Website analytics
• Security
• Performance monitoring

Third-party services may also set their own cookies as per their privacy policies.

5. AI Data Usage

When you use AI features in Glok:

• Your prompts may be transmitted to third-party AI providers
• Your data is NOT used to train public models
• Your data remains confidential as per each provider’s data policy
• We store only what is necessary to provide features like history, auto-save, or project management

6. Children’s Privacy

We do not knowingly allow:

• Users under 18 to use Glok AI
• Users under 13 to submit information on clickseek.in

If you believe a minor has provided data, please contact us.

7. Editing or Deleting Your Information

For clickseek.in

You may request deletion by emailing us.

For Glok AI Web App

You can:

• Edit your profile anytime
• Request account deletion
• Request deletion of stored AI outputs or uploaded data

Send all requests to [email protected] (or your chosen support email).

Upon deletion:

• Essential system logs may remain for security
• Some anonymized data may persist

8. Data Retention

We retain data only as long as needed to:

• Provide the service
• Satisfy legal requirements
• Maintain platform security

Once no longer required, data is securely deleted or anonymized.

9. Data Security

We use:

• End-to-end encrypted communication (HTTPS)
• Secure database storage via Supabase
• Role-based access control (RLS)
• Encryption at rest for sensitive data
• Continuous security monitoring

However, no online system can guarantee perfect security.

10. International Compliance (GDPR, CCPA, Indian IT Act)

Glok AI is used globally, including:

• EU
• California
• India

Accordingly, you may have the right to:

• Access your data
• Request corrections
• Delete your data (“Right to be forgotten”)
• Request a copy of your data
• Opt out of marketing communication

To exercise rights, email [email protected].

11. Changes to This Policy

We may update this policy from time to time. Updates will be:

• Posted on our website/app
• Communicated via email for major changes

Your continued use signifies acceptance of the updated policy.

12. Contact Information

For any privacy-related questions or requests:
Clickseek Digital LLP
Bangalore, India